Saturday 31 July 2021

Why I am taking Southern Rail to court...

This post first appeared on the Radix UK blog.

It was fascinating to see the interview in the Observer with David Brown last weekend, about the Go-Ahead group where he has been CEO for the past ten years – including the GTR railway that I have been writing about in various places for the past five years.

It was also a little strange that no mention was made of the court case against his company for unlawfully restricting travel, in contradiction of the legal fare-setting regulations.

Who is taking them to court? Well actually it is a little complicated, but theoretically at least – it’s me…

What? Me? It sounds a little strange to say so, but – along with my fellow rail passenger advocate Eddie Vermeer – yes, I am taking GTR to court. I am doing so on behalf of those fellow passengers who I got to know when the Southern rail network came close to catastrophic failure in 2016 and 2017.

And many others too – probably over a million of them in fact.

Here is the problem. GTR is a franchise with three brands that operate on the main line between Brighton and London – Thameslink, Southern and Gatwick Express. The fare-setting regulations give passengers a legal right to buy a ticket which is valid for all three brands. But GTR restrict this by selling seeking tickets which are restricted by brand (Southern only). They then sell the passengers’ rights back to them, either partly (not Gatwick Express) or fully (any permitted).

I use the station at Shoreham-by-Sea, so this only affects me when I miss the train, or when GTR cancels it, and I have to rush via Brighton. But for those commuting from there, there is a daily decision to be made – do they pay the extra to go on the Gatwick Express or do they risk finding a GTR train waiting for them on the platform but not being allowed to travel on it?

I have had to waive my rights to compensation to be involved in bringing this class action – which is quite right.

Those who know me well will know that, for me, this also takes the story full circle – back to the problems of monopoly power which originally got me involved in writing about the Southern network in the first place.

So wish us luck! And watch this space…

http://bit.ly/RemainsoftheWay ...





Thursday 15 July 2021

Being English: Nelson, Wellington - and Gareth Southgate

This post first appeared on the Radix UK blog...

Like about half the UK population, I watched the football on the telly and went through the same mixture of emotions as everyone else who was watching. So let us just remind ourselves what they were – disappointment and also pride.

What I particularly felt proud about – though it is unfashionable and probably horribly politically incorrect to say so – is being English. Thanks to the restrained calmness of Kane and Southgate.

Of course, that was before the news about the violence and the muggings. In Sussex, most of the taxi drivers simply abandoned the scenes of insanity and went home.

I used to have a theory about our national personality – based on the single antagonistic meeting between Nelson and Wellington, in the lobby of 10 Downing Street (I wrote more about this in my book How to be English).

My feeling was that Wellington invented a new kind of personality for the British – clipped, laconic and unemotional. His despatch about the Battle of Waterloo was so uncommitted that the American ambassador reported home that he must have lost. That was also the personality we were brought up with.

Nelson represented the older, English version – sentimental, over-indulgent, and determined. And yet calm too.

It seems to me that we have now reverted to the original, and that isn’t always very pretty.

But most of all, I have been proud of Gareth Southgate’s obvious leadership abilities. He is one of a handful of people who speak in public in an entirely unfamiliar tone – who seem to make it possible for us all to be better people.

Another one was Cressida Dick, the Metropolitan Police commissioner. Neither of them are infallible, but they take responsibility for their mistakes and they explain how brilliant people can be. In fact, Cressida Dick was – as I wrote at the time – single-handedly responsible for the change in mood during the 2017 general election by emphasising the individual courage of passers-by during the terrorist attack then, rather than banging on endlessly about revenge and vulnerability.

Now I fully recognise that we have a problem in the UK with football violence and online racism. But I wish politicians could find it in their hearts to talk up the English capacity for heroism and calm sometimes.

It seems to me that most political rhetoric coming out of Number 10 at the moment appeals to our worst sides, not our best – especially now, as we head towards the Great Experiment by Boris Johnson: opening up everything just when our infection rate is now higher than Pakistan’s. It is the quintessential definition of Toryism by Gladstone: distrust of the people, tempered by fear - possibly the other way around.

http://bit.ly/RemainsoftheWay ...